Refund policy
At Rawnaq Store, we want you to be completely satisfied
with your purchase. If you are not happy with your order
we offer a 7-day return policy from the date of delivery.
ELIGIBILITY FOR RETURNS
Items must be unused and in original packaging
Items must be returned within 7 days of delivery
Proof of purchase is required for all returns
NON-RETURNABLE ITEMS
Personal care and hygiene products once opened
Items damaged due to misuse or negligence
Products returned after 7 days of delivery
REFUND PROCESS
Once we receive and inspect your return we will
notify you of approval or rejection within 2 business days.
Approved refunds will be processed within 5 to 7
business days back to your original payment method.
Cash on delivery orders will be refunded via
bank transfer or store credit.
HOW TO RETURN
Fill out the Contact us form before returning
any item. We will provide you with return instructions
and the return address.
DAMAGED OR WRONG ITEMS
If you received a damaged or incorrect item please
contact us within 24 hours of delivery with photos
and we will